Returns
We’ve partnered with Loop to make returns easy!
Simply click the button below to enter your shipping postcode and order number. Choose from a sustainable return with a printerless QR Code or printable return label.
Return Policy: You may return eligible items within 30 days of delivery for a refund or store credit. Returned items must be unworn, unwashed, and have all original tags attached.
frequently asked questions
For $1.98 at checkout, Checkout+ helps avoid additional return shipping and handling fees later. Without Checkout+, eligible returns are subject to a $8 handling fee deducted from your refund.
Items marked Final Sale, Baby Bee Box® Deluxe Gift Set, Premium Gift Set, Baby Bag Gift Set, and Gift Cards.
Received a gift? You can start a return HERE
If you believe your item may have a manufacturing defect or damage, we’re happy to help—please start a return HERE and then follow the steps to submit your request.
Note: Some of our pajamas are designed with a snug fit for safety. Normal wear and tear are not considered defective.
Burt’s Bees Baby does not process exchanges.
