Returns
We’ve partnered with Loop to make returns easy!
Simply click the button below to enter your shipping postcode and order number. Choose from a sustainable return with a printerless QR Code or printable return label.
Return Policy: You may return eligible items within 30 days of delivery for a refund or store credit. Returned items must be unworn, unwashed, and have all original tags attached.
frequently asked questions
For $1.98 at checkout, Checkout+ helps avoid additional return shipping and handling fees later. Without Checkout+, eligible returns are subject to a $8 handling fee deducted from your refund.
Items marked Final Sale, Baby Bee Box® Deluxe Gift Set, Premium Gift Set, Baby Bag Gift Set, and Gift Cards.
Received a gift? You can start a return HERE
If you believe your item may have a manufacturing defect or damage, we’re happy to help—please start a return or exchange HERE and then follow the steps to submit your request.
Note: Some of our pajamas are designed with a snug fit for safety. Normal wear and tear are not considered defective.
Burt’s Bees Baby does not offer exchanges at this time.
At this time, Burt's Bees Baby does not offer returns for international orders to Canada. All Canada orders are considered final sale.
