Shipping Policies

TRACKING YOUR ORDER 
An email confirmation will be sent to the email as entered at checkout confirming your order. The confirmation will be sent within 60 minutes of your order being placed.  You will also receive an email confirmation when your order ships with both the carrier and tracking number.  You can track your order at any time by clicking HERE 


PROCESSING 

Please allow 1-3 business days* for us to fulfill and process your items. This time frame is for preparing your order; shipping will occur afterward. We process orders Monday through Friday. Please note that all orders are subject to availability and credit verification. During busy times, like sales or holidays, it may take a little longer to process your order.


*Business days exclude weekends and holidays.


TRANSIT 
We want to keep you informed about your shipment.  Standard deliveries can take anywhere from 4-12 business days and can arrive via any carrier (FedEx, UPS, or USPS). Please be aware that priority or ground shipping options might not be available during peak sale times.


It's important to note that we cannot guarantee delivery if the shipping address provided is incorrect or if there are delays caused by severe weather or natural events beyond our control. Transit times are determined by the method, and destination from our facility in Aurora, CO.


SHIPPING COSTS 

We offer several shipping levels to fit your needs:


Standard  4-12 Business* days $8.95 
Ground 3-6 Business* days (no PO Boxes)  $13.95
Priority

2-3 Business* days  (no PO Boxes)

$24.95

 

*Actual delivery times and costs are subject to change and delivery times may vary depending on your location and the time of year.


FREE SHIPPING (everyday free shipping)


Enjoy free standard shipping on orders of $49 or more after promotions and discounts are applied. This offer is valid for shipments to a single U.S. address within the contiguous 48 states. Please note that gift cards, shipping and handling fees, and taxes do not count toward the $49 minimum.


To receive free shipping, simply select this option during checkout. This offer is subject to change without notice and is void where prohibited. For more details, please visit our Shipping FAQ.


Please note: Free shipping is not available for addresses in Hawaii, Alaska, APO/FPO, military mailing addresses, or U.S. Territories, and these locations may have longer transit times.

Have a question? CONTACT US 


updated  October 1, 2024