Worst customer service. Wrong Items. Return policy charges fees to return.
"Shop online with Burts Bees at your risk. You may not receive what you ordered and will not be reimbursed for your items and will be charged an $8 fee to send them back. Penalized basically for poor handling within the packing and shipping department. Burts Bees products are good customer handling and service bad. Shop with other online vendors never had a problem with any department store or online children's clothing companies."
